Leadership competencies
Business success relies on successful leadership. So it’s critical that leaders have the right competencies to perform successfully in their roles. We help define and integrate key leadership competencies required to execute strategy, develop a supportive culture, and achieve desired results.
Our clients successfully use leadership competencies to support organizational change; develop leadership talent; improve the selection of leadership candidates; and enhance leadership succession.
We’ll Work With You To
Clearly identify the implications of your strategic direction, business priorities and operational plans on required leadership competencies
Clarify the intended application for the competencies
Design and implement an effective communications strategy to build understanding and commitment to a competency-based approach
Identify the key competencies and behaviours that define success
Ensure leadership engagement throughout the identification and validation process
Apply the competencies to support key people practices (e.g. culture change or reinforcement, leadership development, leadership recruitment and selection, performance management)
Some Examples Of Our Work
A major energy utility was changing the way it does business. Faced with increasing competition from smaller producers, and deregulation of the marketplace, there is an urgent need to transform current business practices and operations. Working with an internal advisory team, CYGNUS consultants helped identify the core and leadership competencies required of managers to be successful in the changed environment. This has led to the development of effective and focused training to support the transition process.
A nation-wide dealership of a leading global automotive manufacturer wanted to strengthen leadership behaviour, across the company, to ensure improved performance. CYGNUS consultants worked with management to identify, validate and apply the requisite leadership competencies to realize greater levels of success.
A major university wanted to better align the work of its staff to its ambitious strategic direction and business priorities. CYGNUS staff worked with a cross–discipline steering committee and project team to identify and validate a comprehensive set of leadership competencies. The competencies were used as the foundation for performance management and leadership development initiatives.
A large integrated enegy company was undergoing significant growth and wanted to develop the leadership talent to effectively manage the continued expansion. CYGNUS worked with the leadership team to identify and apply key leadership competencies to leadership development, succession planning, performance management and culture change.
A comprehensive health care organization, with over 17,000 employees, faces ongoing financial pressures, restructuring and amalgamation. There is a critical need to better align management practices with strategic direction and business priorities. CYGNUS staff worked with internal project teams to identify, validate and apply leadership competencies to leadership development, performance management and selection practices across the organization.
A regional property management company manages a real estate portfolio of over 1.3 million square metres for a wide variety of clients. To support a new strategic direction, a competency-based approach to human resource management was initiated. CYGNUS consultants worked with staff and management to identify and implement leadership competencies for leadership development, performance management, succession planning and staffing.
An extensive family support network offers a wide range of programs and services to support children, youth, parents, families, people with special needs and those fighting addictions. To increase responsiveness to clients and stakeholders, a formal complaints resolution process was developed to assist individuals in addressing concerns regarding agency activities. CYGNUS consultants worked with agency staff to identify the leadership competencies required to effectively manage the complaints resolution process. These competencies formed the basis for new training resources as well as activities to enhance staff performance.
A prominent human resources commission is responsible for setting overall direction, as well as policies, related to human resource practices within the public service of British Columbia. CYGNUS consultants worked with staff to identify technical competencies for a variety of leadership roles across the public service including those in financial management, human resources and procurement. The competencies form the basis for key training and staffing initiatives to improve effectiveness and efficiency.